The management of LOBITO IC, SL (ICe) is aware of the importance of satisfying the needs of its clients, the requirements that the marketing and after-sales service of electric mobility vehicles (scooters and bicycles) and muscle bicycles must meet, as well as as well as to advance in continuous improvement, so that it is committed to:

Develop and implement the Quality Management System that guarantees compliance with the UNE-EN-ISO 9001:2015 standard, as well as its communication to interested parties.

Make continuous improvement your work tool, establishing and periodically reviewing the specific objectives of said improvement process.

Comply with legal and/or regulatory requirements related to the marketing and after-sales service of electric mobility vehicles (scooters and bicycles) and muscle bicycles.

Promote the participation and responsibility of all company workers in the operation of the Quality System in order to ensure the quality of its products and processes.

Establish the procedures and means to control the entire process from technical advice to the client to the delivery of their orders.

Provide the company and its processes with the best human capital and the most advanced equipment for the marketing process and after-sales service of electric mobility vehicles (scooters and bicycles) and muscle bicycles.

This policy is in line with the values of LOBITO IC, SL (ICe) and must be known, understood and developed by all those who are part of it.

Its implementation is a fundamental objective of the Management and is the responsibility of all its employees.
THE DIRECTION